This week, customers with payment arrears received a letter. It concerns customers who still need to pay part of the amount after exemption. The subject of the letter is: Request to get in touch.
Please contact us before 27 October. We’re available to help
We would like to speak with these individuals. Our phone number is 088 291 10 70. Together, we’ll look for a solution to the arrears.
What happens if these individuals don’t get in touch and also don’t pay?
Then we will ask Cannock Chase to visit them at home. This visit is free of charge. The visitor will discuss with the customer what options are available.