Frequently asked questions

Paying in instalments by direct debit is possible for assessments up to €5,000. Is the assessment amount less than 5,000? Then you can continue to pay in instalments.

Generally, this is possible, go to the payment in instalments page and check the conditions. For example, it is nog possible to pay in installments if the assessment amount is higher than 5,000 euros.

On the 25th of the month. If this is in the weekend or on a public holiday, it will be on the first upcoming weekday. Do you want a different payment date? Please go to My RBG to change the date.

You can find information about direct debit on the payment in instalments page.

On the 25th of the month after the tax bill. You can adjust the payment date on My RBG.

Only if you authorise us for direct debit. Go to the payment in instalments page to see how you can authorise us.

The RBG will see how many instalments are due.

You can authorise the Regional Tax Group for direct debit Go to the payment in instalments page to see how you can authorise us. You can set the due dates and the number of instalments.

Is this not possible? Then please call us on working days between 9.00 a.m. and 5 p.m. on 088 291 10 00.

Please go to the payment in instalments page to see the direct debit conditions.

Water board taxes

All taxes except municipal fees.

Municipal taxes

All taxes except municipal fees. harbour dues* Mobile home rights and houseboat rights.

You have two options. You can pay the instalment with a manual payment order, or you do nothing. If you do nothing, we divide the instalment amount over the remaining instalments. This increases each following instalment.

Yes. Via My RBG, you will need the DigiD of the person the tax bill is addressed to. Is this not possible? You can send the RBG a direct debit authorisation in writing. State at least the following details: name, address, place, signature, contact number, IBAN and customer number. Please send it to:

Regional Tax Group
FAO cluster Incasso
PO Box 923
3100 AX Schiedam

No, this is not necessary. You can remit the amount with a manual payment order. Do you want to pay the tax bill in a single payment every year? Then please revoke your direct debit authorisation on My RBG. Or change the number of instalments on My RBG to 1 instalment.

You can arrange it now on the digital platform, My RBG.

You can arrange it now on the digital platform, My RBG.

No, unfortunately that is not possible.

You can request your bank to reverse the direct debit transaction. This is possible up to 56 days after the transaction.

No. Unfortunately, this is not possible.

No. You don’t pay any extra charges.

Yes. You can set the due dates and the number of instalments via My RBG.

Yes. You can set the due dates and the number of instalments via My RBG.

Yes. You can set the due dates and the number of instalments via My RBG.