{"id":2609,"date":"2023-12-11T17:19:53","date_gmt":"2023-12-11T16:19:53","guid":{"rendered":"https:\/\/www.derbg.nl\/en\/?p=2609"},"modified":"2024-09-06T12:00:59","modified_gmt":"2024-09-06T10:00:59","slug":"regional-tax-group-rbg-signs-clear-now-deal","status":"publish","type":"post","link":"https:\/\/www.derbg.nl\/en\/regional-tax-group-rbg-signs-clear-now-deal\/","title":{"rendered":"Regional Tax Group RBG Signs Clear Now Deal"},"content":{"rendered":"
\n

On 13 November Henk Sigmond, director of the Regional Tax Group (RBG) signed the national Clear Now Deal. As a signatory, the RBG indicates that it is committed to clear language and will continue its efforts in this regard.<\/p>\n<\/div>\n\n

\n

Director Henk Sigmond: \u2018We think it’s important that our customers understand our letters. We rewrote our letters years ago in a customer-focused way. Now we are taking it a step further with the implementation of Clear Now. This ensures that more people know what is expected of them, and also that more people know what their rights are.\u2019<\/p>\n<\/div>\n\n

\n

What is the Clear Now Deal?<\/h2>\n<\/div>\n\n
\n

The government wants authorities to write clear and understandable texts. The purpose is that more people can participate and know what is expected of them. As a government organisation, you can sign the Clear Now Deal. This shows your commitment to ensuring clarity in contracts as an organisation. This certifies that you are a government organisation that communicates in clear and understandable language.<\/p>\n<\/div>\n\n

\n

How do you communicate clearly and directly?<\/h2>\n<\/div>\n\n
\n

A number of rules have been established for this purpose. The main rules are:<\/p>\n<\/div>\n\n

\n
    \n
  • Write from the reader’s point of view<\/li>\n\n\n\n
  • Say right away what your decision is<\/li>\n\n\n\n
  • Write in specific terms<\/li>\n\n\n\n
  • Use easy words and short sentences<\/li>\n\n\n\n
  • Use images to explain things clearly<\/li>\n<\/ul>\n<\/div>\n\n
    \n

    What does the RBG do?<\/h2>\n<\/div>\n\n
    \n
      \n
    • We started rewriting difficult language in our letters.<\/li>\n\n\n\n
    • The website has already been largely rewritten.<\/li>\n\n\n\n
    • We have trained language coaches. They help employees write letters and emails that are instantly clear to people.<\/li>\n\n\n\n
    • We purchased a tool that helps employees write clear texts.<\/li>\n\n\n\n
    • Later this year, all writing staff will receive language training.<\/li>\n\n\n\n
    • We are exploring how best to have our letters tested by others.<\/li>\n<\/ul>\n<\/div>\n\n
      \n

      The RBG is also looking at other options<\/h2>\n<\/div>\n\n
      \n

      The RBG does not just address the content of letters and emails. Sometimes a letter is not the best way to communicate.  We then look at other options, such as a phone call or a home visit<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      On 13 November Henk Sigmond, director of the Regional Tax Group (RBG) signed the national Clear Now Deal. As a signatory, the RBG indicates that it is committed to clear language and will continue its efforts in this regard. Director Henk Sigmond: \u2018We think it’s important that our customers understand our letters. We rewrote our […]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"editor_notices":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2609","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"\nRegional Tax Group RBG Signs Clear Now Deal - Regionale Belasting Groep Personal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.derbg.nl\/en\/regional-tax-group-rbg-signs-clear-now-deal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Regional Tax Group RBG Signs Clear Now Deal\" \/>\n<meta property=\"og:description\" content=\"On 13 November Henk Sigmond, director of the Regional Tax Group (RBG) signed the national Clear Now Deal. 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