{"id":1308,"date":"2020-09-29T09:19:46","date_gmt":"2020-09-29T07:19:46","guid":{"rendered":"https:\/\/www.derbg.nl\/en\/?post_type=faq&#038;p=1308"},"modified":"2025-01-24T14:05:24","modified_gmt":"2025-01-24T13:05:24","slug":"mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen","status":"publish","type":"faq","link":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/","title":{"rendered":"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?"},"content":{"rendered":"<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>Do you think you are eligible for exemption after all? Provide copies of the supporting documents we request in the <span class=\"tooltip-container\">\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\tclass=\"tooltip-trigger\"\n\t\t\t\t\t\t\tdata-module=\"tooltip\"\n\t\t\t\t\t\t\tdata-id=\"tooltip\"\n\t\t\t\t\t\t\tdata-title=\"letter\"\n\t\t\t\t\t\t\tdata-content=\"If the letter does not state what you should provide, go to My RBG to see which supporting documents we need.\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"tooltip-trigger__title\">\n\t\t\t\t\t\t\t\tletter\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"tooltip-trigger__icon\">\n\t\t\t\t\t\t\t\t<i class=\"icon icon-information\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/span> Attach a copy of the letter. Make sure to do this within 14 days. The fastest way is digitally<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-heading \">\n<h2 class=\"wp-block-heading\" id=\"h-upload-via-my-rbg\">Upload via\u00a0<a href=\"https:\/\/mijnrbg.derbg.nl\/zelf.regelen.php\" target=\"_blank\" rel=\"noreferrer noopener\">My RBG<\/a><\/h2>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>Log in using DigiD. You will be redirected to this page<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-image \">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"942\" height=\"814\" src=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png\" alt=\"Overview My RBG with the remission button highlighted\" class=\"wp-image-1309\" style=\"width:707px;height:611px\" srcset=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png 942w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG-300x259.png 300w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG-768x664.png 768w\" sizes=\"auto, (max-width: 942px) 100vw, 942px\" \/><\/figure>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>Click the Kwijtschelding<strong> <\/strong>button.<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>A new screen will open. You can upload your documents here and provide an explanation<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-image \">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/KWS-documenten-uploaden-in-Mijn-RBG-1024x606.png\" alt=\"Tab for uploading documents in My RBG with an explanation box and the upload documents button.\" class=\"wp-image-1310\" style=\"width:768px;height:455px\" srcset=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/KWS-documenten-uploaden-in-Mijn-RBG-1024x606.png 1024w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/KWS-documenten-uploaden-in-Mijn-RBG-300x178.png 300w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/KWS-documenten-uploaden-in-Mijn-RBG-768x455.png 768w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/KWS-documenten-uploaden-in-Mijn-RBG-340x200.png 340w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/KWS-documenten-uploaden-in-Mijn-RBG.png 1361w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>Make sure your documents are not larger than 10 Mb per document.<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-image \">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"637\" src=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/stukken-uploaden-1024x637.png\" alt=\"Control screen: upload documents, check data.\" class=\"wp-image-1311\" style=\"width:768px;height:478px\" srcset=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/stukken-uploaden-1024x637.png 1024w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/stukken-uploaden-300x187.png 300w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/stukken-uploaden-768x478.png 768w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/stukken-uploaden.png 1357w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>After uploading, click the button Upload document(en) again. You will receive a confirmation that the documents were received successfully.<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-image \">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"594\" src=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Documenten-uploaden-gelukt-1024x594.png\" alt=\"Uploading documents succeeded.\" class=\"wp-image-1312\" style=\"width:768px;height:446px\" srcset=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Documenten-uploaden-gelukt-1024x594.png 1024w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Documenten-uploaden-gelukt-300x174.png 300w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Documenten-uploaden-gelukt-768x446.png 768w, https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Documenten-uploaden-gelukt.png 1361w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-heading \">\n<h2 class=\"wp-block-heading\" id=\"h-other-ways-to-submit-your-evidence\">Other ways to submit your evidence<\/h2>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-paragraph \">\n<p>Are you unable to upload your documents? You can submit your documents using one of the following methods:<\/p>\n<\/div>\n\n<div class=\"entry-content__style entry-content__style--core-list \">\n<ul class=\"wp-block-list\">\n<li>By mail: In an envelope with sufficient postage stamps. Our address details are: Regional Tax Group, PO Box 923, 3100 AX Schiedam.<\/li>\n\n\n\n<li>Drop off at the Service Desk. First make an appointment, please visit the page: <a href=\"https:\/\/www.derbg.nl\/en\/contact\/scheduling-appointment\/\" target=\"_blank\" rel=\"noreferrer noopener\">Scheduling an appointment<\/a>. And take the letter with all supporting documents.<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Do you think you are eligible for exemption after all? Provide copies of the supporting documents we request in the Attach a copy of the letter. Make sure to do this within 14 days. The fastest way is digitally Upload via\u00a0My RBG Log in using DigiD. You will be redirected to this page Click the [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"editor_notices":[]},"faq_category":[91],"class_list":["post-1308","faq","type-faq","status-publish","hentry","faq_category-exemption"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>I do not receive automatic exemption. I received a letter stating that more information was required. What can I do? - Regionale Belasting Groep Personal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?\" \/>\n<meta property=\"og:description\" content=\"Do you think you are eligible for exemption after all? Provide copies of the supporting documents we request in the Attach a copy of the letter. Make sure to do this within 14 days. The fastest way is digitally Upload via\u00a0My RBG Log in using DigiD. You will be redirected to this page Click the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/\" \/>\n<meta property=\"og:site_name\" content=\"Regionale Belasting Groep Personal\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-24T13:05:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png\" \/>\n\t<meta property=\"og:image:width\" content=\"942\" \/>\n\t<meta property=\"og:image:height\" content=\"814\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/\",\"url\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/\",\"name\":\"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do? - Regionale Belasting Groep Personal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/09\\\/Overzicht-MijnRBG.png\",\"datePublished\":\"2020-09-29T07:19:46+00:00\",\"dateModified\":\"2025-01-24T13:05:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/09\\\/Overzicht-MijnRBG.png\",\"contentUrl\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/09\\\/Overzicht-MijnRBG.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Veelgestelde vragen\",\"item\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/faq\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/\",\"name\":\"Regionale Belasting Groep Personal\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.derbg.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do? - Regionale Belasting Groep Personal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/","og_locale":"en_US","og_type":"article","og_title":"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?","og_description":"Do you think you are eligible for exemption after all? Provide copies of the supporting documents we request in the Attach a copy of the letter. Make sure to do this within 14 days. The fastest way is digitally Upload via\u00a0My RBG Log in using DigiD. You will be redirected to this page Click the [&hellip;]","og_url":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/","og_site_name":"Regionale Belasting Groep Personal","article_modified_time":"2025-01-24T13:05:24+00:00","og_image":[{"width":942,"height":814,"url":"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/","url":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/","name":"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do? - Regionale Belasting Groep Personal","isPartOf":{"@id":"https:\/\/www.derbg.nl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/#primaryimage"},"image":{"@id":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/#primaryimage"},"thumbnailUrl":"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png","datePublished":"2020-09-29T07:19:46+00:00","dateModified":"2025-01-24T13:05:24+00:00","breadcrumb":{"@id":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/#primaryimage","url":"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png","contentUrl":"https:\/\/www.derbg.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/09\/Overzicht-MijnRBG.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.derbg.nl\/en\/faq\/mijn-geautomatiseerde-verzoek-om-kwijtschelding-is-afgewezen-wat-kan-ik-doen\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.derbg.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Veelgestelde vragen","item":"https:\/\/www.derbg.nl\/en\/faq\/"},{"@type":"ListItem","position":3,"name":"I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?"}]},{"@type":"WebSite","@id":"https:\/\/www.derbg.nl\/en\/#website","url":"https:\/\/www.derbg.nl\/en\/","name":"Regionale Belasting Groep Personal","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.derbg.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Regionale Belasting Groep Personal","distributor_original_site_url":"https:\/\/www.derbg.nl\/en","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.derbg.nl\/en\/wp-json\/wp\/v2\/faq\/1308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.derbg.nl\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.derbg.nl\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.derbg.nl\/en\/wp-json\/wp\/v2\/media?parent=1308"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.derbg.nl\/en\/wp-json\/wp\/v2\/faq_category?post=1308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}